Baj999 Privacy Policy – Your Data, Our Responsibility

Baj999 (website: baj999.world) takes the privacy of its users seriously. This Privacy Policy explains what information baj999 collects about you, why it is collected, how it is used, and how you can maintain control over it.

This policy applies to the baj999 website, mobile app, and all associated services. By using baj999, you confirm that you have read and understood this Privacy Policy.

When you create an account and use our services at baj999, the following types of information may be collected:

• Identity Information: Name, date of birth, and national ID number (for KYC verification).
• Contact Information: Mobile number and email address.
• Financial Information: Mobile banking number (bKash/Nagad/Rocket) and transaction history.
• Gaming Information: Betting history, gameplay data, and win/loss records.
• Technical Information: IP address, browser type, device information, and app usage data.
• Location Information: Approximate geographic location (derived from IP address only).
• Communication Records: History of chat or email interactions with the support team.

Baj999 collects your information for the following purposes:

• Account Management: Completing the registration process, verifying your identity, and keeping your account secure.
• Service Delivery: Operating betting, gaming, payment, and withdrawal services.
• Security: Preventing fraud, money laundering, and unauthorized activity.
• Legal Obligation: Complying with KYC and AML (Anti-Money Laundering) regulations.
• Support: Providing customer support and resolving issues.
• Improvement: Enhancing your overall platform experience.
• Marketing: Sending relevant offers and promotions (you can opt out at any time).

Information collected is stored securely within baj999's internal systems. The following policies govern its use:

• Your transaction data is used solely for payment processing and dispute resolution.
• Gaming history may be used for responsible gaming monitoring.
• Technical data (IP address, device info) is used for security verification and fraud detection.
• Contact details are used to send important notifications.

Baj999 may share data with third parties in limited circumstances. In every such case, strict confidentiality agreements are in place.

Your information is never shared for marketing purposes. Data is not disclosed to any government agency except where required by law.

Baj999's website and app use cookies — small files saved to your device that help improve your experience.

Baj999 uses three main types of cookies:

• Necessary Cookies: Login status and session data — the site cannot function without these.
• Performance Cookies: Which pages are visited most, which features are used most — to help us improve the site.
• Preference Cookies: To remember your language preference, odds format, or display settings.

You can disable cookies through your browser settings, though doing so may cause some features to not function correctly.

Baj999 uses industry-standard technology and practices to keep your data secure. Here are some key aspects of our security framework:

• 256-bit SSL Encryption: All data transmissions are encrypted to the same standard used in the banking sector.
• Secure Servers: Data is stored in secure data centers with multiple layers of protection to prevent unauthorized access.
• Access Control: baj999 staff can only access the data they need to perform their duties.
• Regular Audits: Our systems are regularly tested by independent third-party security experts.
• Data Minimization: Only the minimum necessary data is collected — nothing beyond what is required.

As a baj999 user, you have the following rights over your own data:

• Right to View: Upon request, baj999 is obligated to disclose what information it holds about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: In certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: You can request that certain uses of your data be restricted.
• Marketing Opt-Out: You can opt out of promotional messages at any time.
• Portability: You can request a copy of the data we hold about you.

To exercise these rights, email us at support@baj999.world. We typically respond within 30 days.

How long baj999 retains your data depends on the type of information and the purpose for which it was collected:

• Account Information: For the duration your account remains active, and for 5 years after closure (as required by law).
• Transaction Records: Minimum 5 years — in accordance with financial regulatory authority requirements.
• KYC Documents: 5 years after account closure.
• Support Records: 2 years from the date of contact.
• Cookies Data: Session cookies are deleted when you close your browser; persistent cookies last between 30 days and 1 year.

Once the retention period ends, data is securely deleted or anonymized.

Baj999 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If a minor has accidentally created an account and their data is held by us, that data will be deleted upon a parent or guardian's request. Please contact us at support@baj999.world to report this.

Baj999 may update this Privacy Policy as needed. If any changes are made:

• The "Last Updated" date at the top of this page will be changed accordingly.
• You will be notified via your registered phone number or email of any significant changes.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

It's a good habit to check this page periodically.

For any questions or requests regarding the Privacy Policy:

• Email: support@baj999.world
• Subject: Write "Privacy Request" or "Data Request" in the subject.
• Response Time: Usually within 30 days.

Requests to access, correct, or delete your data will be processed after your identity has been verified.